State Farm® Insurance Agent Rick McLean

"Wow! Rick McLean's office is surely one of the best insurance teams out there! My family had a freak accident with our vehicle and I wasn't sure if my policy would cover it. From calling, to the very last step this team was great! They were so willing to help, even after many phone calls of double checking. More than that, they treated my family and I as people and not just as customers. Multiple times I would get calls checking in to make sure how things are going. We felt very cared for from Rick McLeans team! I very highly recommend anyone to have them as their insurance agent!!"

"I recently purchased a new automobile. I do this about every 15 to 20 years. Rick's staff has been most helpful in adding the new vehicle and then taking care of removing the vehicle it replaced, which happened a few days later. They're now moving the accident free discount from the replaced vehicle to the new, something I never would of thought of needing to do. It's nice talking to a local person who remembers me."

"I want to thank Jennifer and all who assist me, wether it being quickly to help with my claim and to reset my password, lol you all are so greatly appreciated and I thank you so much, I feel very rest assured knowing I’m in the right hands in getting help, finding solutions with any insurance needs. Thank you!! Michelle Parker"

"I recently worked with Beth from this office and she provided exceptional customer service. She answered my questions very promptly (even when she wasn’t working) and made sure my claim was handled in a timely manner. This is the second time I’ve worked with Beth, and cannot stress how great it was to work with her each time!"

"Insurance is important, but boring. Fortunately, Rick McLean’s team efficiently makes sure we understand what we need to know and they guide us to coverage that is best for us. In our 3+ decades with State Farm, we have had three claims - about $4K of deer damage and two accidents that totaled three cars and slightly injured a teenage daughter. Their care for us was outstanding. They handled everything quickly, thoroughly, and professionally. Rick and his team were always there for us when we needed them. They have earned our highest recommendation - Tom & Jennifer Roth, November 2023."

"Love Rick and his staff, moved from AZ back to IL and they made transferring my auto insurance really easy and I got more coverage for the same amount of money I was paying before. They made buying my first homeowners policy very easy. Thank you guys….. Edit review After a year the staff and Rick are still awesome"

"Rick McLeans office has been incredibly helpful. Notably Jennifer Cleinmark has been literally a life saver. Jennifer has been my go to person for over thirty years I believe. She has always been there since day one when I started with State Farm. If I had questions, needed something, paid my bill, etc. Jennifer was there to help. Jennifer changed agents offices so I changed too. I just couldn’t imagine anyone else taking her.place. She knows my family and life situation and always treats me with care and kindness. I’m good at goofing things up. Jennifer’s patience is incredible. She truly is a special person and I’m very grateful that she is at my agents State Farm Office."

"Each time I have contacted the office I got an answer or was told they would find the answer for me. This is always been true. The team always follows up and addresses anything that I need. Everyone there is friendly and helpful. As a result of the good service, I have recommended Rick McLean's agency to others and will continue to do so in the future."

"- I’m fairly sure there’s lots of people in and out the office but anytime we come in the office we are addressed by name - that brings a smile to my face. - Thank you and your staff for your excellent high level of customer service. - The pleasant and positive attitudes the staff consistently display the minute we walk into the office. - I really appreciate all of your hard work and always being so helpful. By giving us quick reminder calls - it makes me/us feel like a family member and not just business. - Remembering to send us notes/cards during the many holidays."

"I have had a relationship with Rick McLean's office for over 30 years holding auto, home, and life insurance policies. They have treated us like a neighbor, care about our well-being, and look out for our best interests. We recently had to file our first major claims after a hail event for both auto and home and they showed genuine concern for how our claims progressed and made sure we were satisfied with the process. I would recommend Rick McLean if you are looking for a caring and involved insurance agent."